Simple, fair terms

We've written these terms to be clear and straightforward. Here's what you need to know about using My Healthcare Partner.

Last updated: August 6, 2026

Key things to know

The most important points, at a glance.

Free to Use

My Healthcare Partner is completely free. No hidden fees, no premium tiers for core features.

Family Accounts

You may manage health profiles for family members under your account with their consent.

Not Medical Advice

Our AI summaries are for informational purposes only. Always consult a qualified doctor.

No Misuse

The platform may not be used for unlawful purposes or to upload content that violates others' rights.

Full Terms

Terms of Service

These Terms of Service govern your access to and use of My Healthcare Partner. Please read them carefully before using the Service.

1. Acceptance of Terms

Agreement to these terms

By accessing or using My Healthcare Partner ("the Service"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use the Service.

Legal capacity

You must be at least 18 years old to create an account. If you are under 18, you may only use the Service under the supervision of a parent or legal guardian who agrees to these Terms on your behalf.

Updates to these terms

We may update these Terms from time to time. We will notify you of material changes via email and an in-app notification at least 30 days before they take effect. Continued use of the Service after that date constitutes acceptance of the updated Terms.

2. Your Account

Account registration

You must provide accurate and complete information when creating your account. You are responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your account.

Family profiles

You may create health profiles for family members (such as children, parents, or dependents) under your account. By doing so, you represent that you have the legal authority or consent to manage their health information.

Account security

You agree to notify us immediately at [email protected] if you suspect any unauthorized access to your account. We are not liable for any loss resulting from unauthorized use of your account.

3. The Service

What we provide

My Healthcare Partner provides tools to upload, organize, search, and understand personal health records. Our AI features process your documents to extract structured health information and generate summaries.

Not a medical service

The Service is for personal health record management only. Nothing in the Service constitutes medical advice, diagnosis, or treatment. AI-generated summaries and insights are for informational purposes only. Always consult a qualified healthcare professional for medical decisions.

Service availability

We strive for high availability but do not guarantee uninterrupted access to the Service. We may perform maintenance, updates, or experience outages. We will endeavor to provide advance notice of planned downtime.

Service modifications

We reserve the right to modify, suspend, or discontinue any part of the Service at any time. We will provide reasonable notice of significant changes that affect your use of the Service.

4. Your Content

You own your content

You retain full ownership of all health records, documents, and data you upload to the Service ("Your Content"). We do not claim any ownership rights over Your Content.

License to us

By uploading content, you grant us a limited, non-exclusive license to store, process, and display Your Content solely for the purpose of providing the Service to you. This license ends when you delete the content or close your account.

Your responsibility

You are solely responsible for the accuracy and legality of the content you upload. You represent that you have the right to upload and share any content you add to the Service.

5. Prohibited Uses

You agree not to

Use the Service for any unlawful purpose; upload content that infringes on intellectual property rights; attempt to gain unauthorized access to any part of the Service or its infrastructure; use automated tools to scrape or extract data; impersonate any person or entity; upload malicious code or viruses; or use the Service to store or distribute content that is harmful, abusive, or violates any applicable law.

Enforcement

We reserve the right to suspend or terminate accounts that violate these prohibitions, without prior notice in cases of serious or repeated violations.

6. Privacy

Privacy Policy

Your use of the Service is also governed by our Privacy Policy, which is incorporated into these Terms by reference. Please review our Privacy Policy to understand our practices regarding the collection, use, and protection of your personal information.

7. Disclaimers & Limitation of Liability

Service provided "as is"

The Service is provided on an "as is" and "as available" basis without warranties of any kind, either express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement.

Limitation of liability

To the maximum extent permitted by applicable law, My Healthcare Partner shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of or inability to use the Service, even if we have been advised of the possibility of such damages.

Medical decisions

We are not liable for any health outcomes, medical decisions, or actions taken based on information provided by the Service. The Service is not a substitute for professional medical advice, diagnosis, or treatment.

8. Termination

Termination by you

You may close your account at any time from your account settings. Upon closure, your data will be permanently deleted within 30 days as described in our Privacy Policy.

Termination by us

We may suspend or terminate your account if you violate these Terms, if required by law, or if we discontinue the Service. We will provide reasonable notice where possible, except in cases of serious violations.

9. Governing Law

Applicable law

These Terms are governed by and construed in accordance with the laws of India. Any disputes arising from these Terms or your use of the Service shall be subject to the exclusive jurisdiction of the courts located in India.

10. Contact Us

Questions about these Terms

If you have any questions about these Terms of Service, please contact us at [email protected]. We aim to respond to all inquiries within 5 business days.